The leisure industry plays a vital role in improving public health. The Leisure Team Member will report to the duty manager. Job titles usually include Recreation Assistant, Recreation Supervisor, Leisure Attendant, Leisure Assistant, Leisure Professional.
The Level 2 Leisure Team Member apprenticeship is for individuals supporting, enhancing and delivering the day to day operations and services of a leisure/fitness facility. The leisure industry plays a vital role in improving public health. The Leisure Team Member will report to the duty manager. Job titles usually include Recreation Assistant, Recreation Supervisor, Leisure Attendant, Leisure Assistant, Leisure Professional.
Duration: In Learning 15 - 18 months + EPA
Behaviours are an important part of an apprenticeship programme
in helping to shape and drive high performance.
TAKES RESPONSIBILITY
KNOWLEDGE
The business's organisational structure, it’s vision, values, missions and goals
The Sports and Leisure activities, products and services offered by the leisure facility
How technology is used in the industry, e.g. front of house systems, social media, digital channels
How exercise plays a role in improving public health and the impact of a sedentary lifestyle
How to work with people from a wide range of age groups, backgrounds and cultures
Key legal and regulatory requirements within the leisure industry, e.g. Health and Safety
SKILLS
Work in a team to support peers and colleagues to meet the goals of the business
Communicate accurately and effectively and in line with legal requirements
Monitor customer use of equipment and ensure their safety, intervening as necessary
Use IT including front of house system, social media and digital channels
Comply with legal requirements to ensure the safety, security and wellbeing of all customers
Undertake operational housekeeping of the leisure facility, e.g. safe set up of equipment and activities
BEHAVIOURS
Proactively support the organisation’s vision and values
Carry out activities and organise own work in a professional manner
Be mindful and respectful of the safety of self and all others by always putting safety first
Take a friendly and outgoing approach and enjoy talking and interacting with others
Demonstrate problem solving skills and the use of own initiative
Demonstrate pride in own role through a positive and professional approach
REGISTERED PROVIDER
You can find us on the UK Register of Learning Providers.
UKPRN: 10043208
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