High Performance Programme Level 5

Operations Manager

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Lead the way to high performance.

The Level 5 Operations Manager apprenticeship is an opportunity for individuals who manage teams and/or projects, and achieve specific goals and objectives as part of the delivery of an organisation’s strategy.

This apprenticeship programme will develop the skills, knowledge and behaviours required to become effective leaders and drive measurable improvements in business performance through robust planning, development of teams and effective communication.

Duration: In Learning 16 months | + End Point Assessment

BEHAVIOURS

Behaviours are an important part of an apprenticeship programme
in helping to shape and drive high performance.

TAKES RESPONSIBILITY

INCLUSIVE

PROFESSIONALISM


AGILE

KNOWLEDGE & SKILLS

During the Level 5 Operations Manager, your staff will develop a range of knowledge,
skills and behaviours, including:

01

INTERPERSONAL EXCELLENCE MANAGING PEOPLE AND DEVELOPING RELATIONSHIPS

Leading People 

Managing People 

Building Relationships

Communication 

02

ORGANISATIONAL PERFORMANCE DELIVERING RESULTS

Operational Management

Project Management

Finance


 

03

PERSONAL EFFECTIVENESS
MANAGING SELF

FSelf-Awareness

Management of Self 

Decision Making


"Working on the OM course has really improved my ability as a manager, and how I use the tools taught to me on the course to do this. I believe my colleagues have also noticed an improvement in how I manage my department, as well as my general manager!"

SCL Learner

"As a mature learner, who hasn’t studied for over 30 years, I was a little nervous when starting this course. Initially I found it a little difficult to comprehend everything, but it soon fell into place."

SCL Learner

"I wholeheartedly recommend the OM course to anyone looking to invest in themselves and grow both personally and professionally. It has been a transformative journey, and I believe it can provide the skills and knowledge necessary to excel in the field of management."

SCL Learner